AI mystery shopping for med spas

Your AI could be losing customers right now.

GhostShop sends lifelike shoppers through your med spa’s chatbot, website and booking flow—then shows you exactly where revenue slips away.

Real public-page scan. No login or software installation.

No customer recordsNo fake appointmentsBuilt for med spas

WEEKLY REVENUE CHECKCOMPLETED
68/100
Customer journey score

Needs attention

Down 7 points this week

50AI shoppers
7Issues found
$4.8kRevenue at risk
High-impact problem foundYour booking assistant failed 4 of 10 attempts.

Customers rarely report a broken sales journey.

They simply leave.

GhostShop finds the failure before another real customer does.

Always watching

Quality control for your digital front desk.

Your website changes. Your AI changes. Customer questions change. One test at launch isn’t enough.

01

We act like real customers

AI shoppers ask about pricing, availability, services, policies and booking—using different buying situations.

02

We inspect every step

An independent reviewer checks accuracy, response quality, handoffs, forms, links and conversion friction.

03

You receive the fix list

Get a plain-English scorecard ranked by urgency and potential revenue impact. No technical translation required.

Two-model verification

One AI shops.
Another AI checks the work.

GhostShop separates testing from judgment. The system grading your customer experience is independent from the system creating the test.

ASHOPPER MODELSimulates customer intent
Evidence only
BREVIEWER MODELGrades results independently
Verified weekly report
Safe by design

We test the front door.
We never enter the back office.

No customer-data access

GhostShop works through public-facing customer experiences. We don’t need patient lists, medical records or CRM access for standard monitoring.

No completed appointments

Tests stop before any final booking, purchase or sensitive-information submission.

Clearly controlled testing

Frequency and test scenarios are agreed during setup, with urgent findings flagged for review.

Founding customer pilot

Let us test the journey before another customer abandons it.

We’re selecting up to 10 med spas for a guided 14-day pilot. There is no credit card and no automatic subscription. You receive useful findings; we receive honest product feedback.

No credit cardNo obligationTesting boundaries agreed first
14-DAY JOURNEY CHECKFOUNDING PILOT

What your business receives

One complete audit

Homepage, contact paths and appointment-flow friction reviewed from a customer’s perspective.

Prioritized findings

Evidence, likely business impact and the next fix—without a technical 30-page report.

One follow-up retest

After you make changes, we check the affected steps again and document what improved.

Short feedback session

Tell us what was valuable, confusing or missing so the product improves around real operators.

Example finding

The report connects evidence to action.

HIGH IMPACT
WHAT HAPPENEDBooking assistant failed 4 of 10 service-price questions.
WHY IT MATTERSInterested visitors may leave before requesting a consultation.
WHAT TO FIXAdd approved price ranges and a clear human handoff.

Illustrative example—not a claim about a specific business. Every pilot finding is tied to observed evidence.

Simple monthly protection

Find one lost booking.
The service can pay for itself.

Monitor

A clear monthly health check.

$149/ month
  • 25 shopper tests
  • Monthly scorecard
  • Critical issue alerts
Test checkout
Most popular

Protect

Weekly protection for active teams.

$299/ month
  • 100 shopper tests
  • Weekly revenue report
  • Prioritized fixes
  • Competitor benchmark
Test checkout

Revenue Guard

Continuous monitoring for busy practices.

$499/ month
  • Daily shopper tests
  • Instant issue alerts
  • Conversion tracking
  • Executive report
Test checkout

Stripe test mode is active. No real payment will be collected.

YOUR DIGITAL FRONT DOOR IS OPEN 24/7

Make sure it’s working.